Drop Cowboy

RINGLESS VOICEMAIL & SMS AS LOW AS $0.004. GET TEN PERCENT OFF YOUR FIRST MONTH. USE PROMO CODE STARTUP.

API

Getting Started

Directly integrate ringless voicemail delivery into your software. Successful deliveries are deducted from your account balance based on the rate dictated by your monthly subscription plan. Invoke the Drop Cowboy API from your application by sending an HTTP POST containing a json document with the attributes listed below. Once delivery is attempted, you will receive a callback containing the delivery status to the webhook you specified in your API settings contained in your account.

Sending Ringless Voicemail via API

https://api.dropcowboy.com/v1/rvm
HTTP POST

Content-Type: application/json

Attributes

Name

Type

Description

Required

team_id
STRING

Located on the API Setting tab.
Example: <Your Account>

Required
secret
STRING

Located on the API Setting tab.
Example: <Your Secret>

Required
foreign_id
STRING

A value to identify this drop in your system. Will be passed through to you in the webhook callback. Max length 256 characters.
Example: <Your system's ID>

Required
brand_id
STRING

Located on in your account's trust center tab.
Example: <Your Brand GUID>

Required
recording_id
STRING

The ID of the audio recording to send to your contacts. Located on in your account's recordings tab.
Example: <Your Recording GUID>
*Not required if you are using audio_url or voice_id

Required *
voice_id
STRING

The ID of the Mimic AITM voice to use when reading your tts_body. Located on in your account's voices tab.
Example: <Your Voice GUID>
*Not required if you are audio_url or recording_id.
Must use in conjunction with tts_body.

Required *
tts_body
STRING

The text you want Mimic AITM to convert to speech using the voice_id you specify.
Example: Hey Joe, this is Bob from Brand. I'm calling you because...
*Required if using voice_id

Required *
audio_url
STRING

Use of this property requires special approval. Please contact support.
A url to the voicemail audio to play (mp3 or wav).
Example: https://example.com/your-file.mp3
*Not required if you are using recording_id or voice_id

audio_type
STRING

Use of this property requires special approval. Please contact support.
The file type of audio_url: 'mp3' or 'wav'.
Example: 'mp3'

phone_number
STRING

Your contact's phone number in E.164 format.
Example: '+15552223333'

Required
forwarding_number
STRING

The phone number to forward calls and texts to when the contact replies to your message. Must be in E.164 format.
Example: '+15557778888'

phone_ivr_id
STRING

Optional: The IVR to use when your contact calls you back. Located on in your account's phone ivr tab.
Example: <Your IVR GUID>

pool_id
STRING

The ID of the private number pool to select phone numbers from based on geographic location of your contact.
Defaults to the public pool of shared numbers.

postal_code
STRING

The zip code / postal code of your contact. Supplying a value for postal code is optional but provides more accurate compliance with TCPA calling hours.
Example: '02101' or '90210-0001'

callback_url
STRING

Override the default RVM webhook url that you specified in your API settings.
Example: 'http://example.com'

byoc
OBJECT

Wholesale customers are able to specify SIP Trunks and STIR/SHAKEN credentials.
Please contact us for details

Example (Pre-recorded Audio / recording_id)

Example (Mimic AITM Voice Clone / voice_id)

Example (Remotely Hosted Audio / audio_url)

Results

System will call the callback url specified in the settings tab with json content like this:

Success
Failure

Possible Error Reasons

Name

Description

Error from SIP Server

The phone number is not reachable - usually because it is no longer in service.

Temporarily unreachable

The phone number is experiencing a localized service outage.

VoiceMail NotDetected

The phone number does not have voicemail capability.

No Funds

Your Drop Cowboy account is out of money.

Known Litigator

The phone number is a known TCPA litigator.

Not Mobile

The phone number is a landline (only possible to get this error via the Drop Cowboy UI and not through the API).

User Busy

The telephone carrier actively rejected our voicemail attempt - usually because they marked your message attempt as spam.

Internal DNC

The phone number is on your Drop Cowboy DNC list and therefore blocked.

TCPA Hours

You attempted to deliver a voicemail message to your contact outside of TCPA callable hours.

Getting Started

Invoke our api from your application by sending an HTTP POST containing a json document with the attributes listed below. Once delivery is attempted, you will receive a callback containing the delivery status to the webhook you specified in your api settings.

Sending SMS Text Messages

https://api.dropcowboy.com/v1/sms
HTTP POST

Content-Type: application/json

Attributes

Name

Type

Description

Required

team_id
STRING

Located on the API Settings tab.
Example: <Your Account>

Required
secret
STRING

Located on the API Setting tab.
Example: <Your Secret>

Required
phone_number
STRING

Your contact's phone number in E.164 format.
Example: '+15552223333'

Required
caller_id
STRING

The phone number to forward calls and texts to when the contact replies to your message. Must be in E.164 format.
Example: '+15557778888'

Required
pool_id
STRING

The ID of the private number pool you registered to send SMS messages.

Required
sms_body
STRING

Plain text containing your message. Character limit is 160.
Example: 'Hello world'

Required
opt_in
BOOLEAN

Confirmation that you obtained OPT-IN permission to send SMS to the recipient as required by law.
Example: true

Required
callback_url
STRING

Override the default RVM webhook url that you specified in your API settings.
Example: 'http://example.com

foreign_id
STRING

A value to identify this drop in your system. Will be passed through to you in the webhook callback. Max length 256 characters.
Example: <Your system's ID>

Example

Results

System will call the callback url specified in the settings tab with json content like this:

Success
Failure

Possible Error Reasons

Name

Description

Invalid message

The contents of your SMS message are not acceptable or violate S.H.A.F.T

Spam detected

The phone carrier determined your message is spam.

Invalid caller ID or not SMS enabled

SMS does not support arbitrary caller IDs. You must use a phone number rented from Drop Cowboy as your caller ID.

No Funds

Your Drop Cowboy account is out of money.

Known Litigator

The phone number is a known TCPA litigator.

Prohibited by carrier or not SMS enabled

The phone number does not support SMS or the carrier blocked delivery of your message.

Message too long

Your message must be less than 160 characters in length.

Opted out

The phone number opted-out from receiving SMS from you.

Internal DNC

The phone number is on your Drop Cowboy DNC list and therefore blocked.

Temporarily unreachable

The phone number is experiencing a localized service outage.

Too Many

You tried to send to the same phone number more than 3 times in 3 days.

Unregistered Brand

You didn't pass brand_id or your brand is not registered yet.

Unregistered Recording

You didn't pass recording_id or your recording is not available yet.

Create Contact List

https://api.dropcowboy.com/v1/list
HTTP POST

Headers

Name

Description

Required

x-team-id

The team_id assigned to your Drop Cowboy account. This value is found by logging into Drop Cowboy and visiting the My Account -> API page.

Required
x-secret

The secret assigned to your Drop Cowboy account. This value is found by logging into Drop Cowboy and visiting the My Account -> API page.

Required

Attributes

Name

Description

Required

list_name

String containing the desired name.

Required

Example JSON Body

Results

An object containing the following:

Name

Description

list_id

The UUID of the list. Use this value in other calls to the contact list api endpoints. It is safe to cache this value client side in your app.

list_name

A string containing the name of the list.

created_at

Milliseconds since epoch of when the list was created.

Example Results


Rename Contact List

https://api.dropcowboy.com/v1/list/{LIST_ID}
HTTP POST

URI Parameters

Name

Description

LIST_ID

Is the UUID value returned in the api results when creating a list or getting a list from the /list endpoint.

Headers

Name

Description

Required

x-team-id

The team_id assigned to your Drop Cowboy account. This value is found by logging into Drop Cowboy and visiting the My Account -> API page.

Required
x-secret

The secret assigned to your Drop Cowboy account. This value is found by logging into Drop Cowboy and visiting the My Account -> API page.

Required

Attributes

Name

Description

Required

list_name

String containing the desired name.

Required

Example JSON Body

Results

This endpoint will return a HTTP STATUS 200 if successful.


Get Contact List Details

https://api.dropcowboy.com/v1/list/{LIST_ID}
HTTP GET

URI Parameters

Name

Description

LIST_ID

Is the UUID value returned in the api results when creating a list or getting a list from the /list endpoint.

Headers

Name

Description

Required

x-team-id

The team_id assigned to your Drop Cowboy account. This value is found by logging into Drop Cowboy and visiting the My Account -> API page.

Required
x-secret

The secret assigned to your Drop Cowboy account. This value is found by logging into Drop Cowboy and visiting the My Account -> API page.

Required

Results

An array of objects containing:

Name

Description

list_id

The UUID of the list. Use this value in other calls to the contact list api endpoints. It is safe to cache this value client side in your app.

list_name

A string containing the name of the list.

created_at

Milliseconds since epoch of when the list was created.

contact_count

The total number of contacts in the list.

Example Results


Delete Contact List

https://api.dropcowboy.com/v1/list/{LIST_ID}
HTTP DELETE

URI Parameters

Name

Description

LIST_ID

Is the UUID value returned in the api results when creating a list or getting a list from the /list endpoint.

Headers

Name

Description

Required

x-team-id

The team_id assigned to your Drop Cowboy account. This value is found by logging into Drop Cowboy and visiting the My Account -> API page.

Required
x-secret

The secret assigned to your Drop Cowboy account. This value is found by logging into Drop Cowboy and visiting the My Account -> API page.

Required

Results

This endpoint will return a HTTP STATUS 200 if successful.


Append Contacts to List

https://api.dropcowboy.com/v1/list/{LIST_ID}/contacts
HTTP POST

URI Parameters

Name

Description

LIST_ID

Is the UUID value returned in the api results when creating a list or getting a list from the /list endpoint.

The number of contacts that can be appended to this list is dependent on the amount of data you submit per contact. If you’re only submitting phone numbers, it’s recommended to submit in batches of 10,000. If you are sending full contact data including addresses and custom fields, it’s recommended to submit in batches of less than 10,000. The api is restricted to requests less than 10MB and taking less than 29 seconds to process.

Headers

Name

Description

Required

x-team-id

The team_id assigned to your Drop Cowboy account. This value is found by logging into Drop Cowboy and visiting the My Account -> API page.

Required
x-secret

The secret assigned to your Drop Cowboy account. This value is found by logging into Drop Cowboy and visiting the My Account -> API page.

Required

Attributes

Name

Description

Required

fields

Array of strings that define the data types being passed in the Values attribute. It is acceptable tohave repeat field types specified if your contacts have multiple phone numbers, pass in the value of “phone” multiple times in this array. Possible field types are: record_id, first_name, last_name, company, email, phone, address1, address2, city, state, postal, country, custom1, custom2, custom3, custom4, custom5.

Required
values

An array of arrays. Inner arrays contain the values associated with the field types you specify in the fields attribute. You may pass in up to 10,000 contacts per api call.

Required
region

The ISO country code to use when converting your phone number values to E.164 format. If yourphone numbers are already formatted in E.164 then the region attribute is ignored. Defaults to US.

Example JSON Body for a Contact With 3 Phone Numbers

Results

Name

Description

accepted_count

The number of contacts appended to the list.

rejected

An array of objects containing the index of the rejected contact from the value array that you passed to the api and the reason that contact was rejected.

Example Results

Getting Started

Invoke our brand api from your application by sending an HTTP GET containing with the attributes listed below.

Listing Brands

https://api.dropcowboy.com/v1/brand
HTTP GET

Content-Type: application/json

Headers

x-team-id

The team_id assigned to your Drop Cowboy account. This value is found by logging into Drop Cowboy and visiting the My Account -> API page.

Required
x-secret

The secret assigned to your Drop Cowboy account. This value is found by logging into Drop Cowboy and visiting the My Account -> API page.

Required

Example Results

Getting Started

Invoke our number pool api from your application by sending an HTTP GET containing with the attributes listed below.

Listing Number Pools

https://api.dropcowboy.com/v1/pool
HTTP GET

Content-Type: application/json

Headers

x-team-id

The team_id assigned to your Drop Cowboy account. This value is found by logging into Drop Cowboy and visiting the My Account -> API page.

Required
x-secret

The secret assigned to your Drop Cowboy account. This value is found by logging into Drop Cowboy and visiting the My Account -> API page.

Required

Example Results

Learn How to Use Ringless Voicemail with your Business

Our How to Guide has everything you need to know to integrate voicemail drops into your business.

Learn More
Integrate Ringless Voicemail With 1400+ Applications

Zapier integrates Drop Cowboy Ringless Voicemail Into 1400+ Applications.

See How
Directly Integrate Ringless Voicemail Into Your App

Drop Cowboy offers on open API for developers to directly integrate ringless voicemail into your software application.

Learn More

GET TEN PERCENT OFF YOUR FIRST MONTH. PROMO CODE STARTUP.
RINGLESS VOICEMAIL & SMS AS LOW AS $0.004 PER MESSAGE.

Millions of Voicemails Delivered Daily

Millions of Voicemails Delivered Daily

We support sending ringless voicemail to more than 80 countries including

AustraliaCanadaFranceUnited Kingdom

See for yourself why so many have embraced ringless voicemail!

Get immediate access and engage your audience today.

Drop Cowboy Logo
Drop Cowboy © All rights reserved.

Use of this service requires that you comply with all rules, regulations, and laws including the TCPA, TSR, national do-not-call registry . You must obtain opt-in permission from your contacts where required. Additional restrictions apply. See our Terms of Service for details.

If you received an unwanted message from one of our customers, please report it to support@dropcowboy.com .

All product names, logos, and brands are property of their respective owners. Use of these names, logos, and brands does not imply endorsement.

30 N. Gould St., Ste 2890
Sheridan, WY 82801
USA